Thanking someone who helped you
For members. After an introduction helped, say what stood out and leave a short thank-you note. Or tell your organisers privately if something went wrong.
Some communities let you thank the person who helped you. It takes a few seconds and helps them build a good name in the community. If you don't see these questions, your community doesn't use them.
On WhatsApp
A few days after an introduction, Milvao asks Did you and <name> connect?
- Tap Yes, it helped.
- Pick what stood out: Quick to respond, Really knew the subject, Generous with time or Followed through. You can add a second one, or tap That's all. Tap Skip if you'd rather not.
- Type a short thank-you note in your next message, or tap Skip. Numbers, emails and links are taken out.
- Choose whether the note may appear on their profile: Yes, if they agree or Keep it private.
In the member portal
Open Connections. Under a connection you asked for, tap Thank <name>, tick up to 2 things that stood out, add a note if you like, and tap Send thank-you. Saving also tells your organisers the introduction helped. You can change it later with Edit thank-you.
Who sees what
| The person who helped | Your organisers | Other members and visitors | |
|---|---|---|---|
| What stood out | ✓ | ✓, as counts | ✓, as counts, once 3 people said they helped |
| Your note | ✓ | ✗ | Only if you allowed it and they approved it, with your first name |
| A "Something went wrong?" answer | ✗ | ✓ | ✗ |
To take a note off their profile, open Connections and tap Remove from profile. They can still read it.
If something went wrong
After you answer Not yet, Milvao may ask Did something go wrong? You can pick Didn't reply, Not as described, Made me uncomfortable or Other, or Nothing went wrong. In the portal, tap Something went wrong? under the connection.
Only your organisers see your answer. The other person isn't told. Made me uncomfortable goes to the organisers straight away. If you feel unsafe, also use Block on the connection.
Frequently asked questions
Can I thank someone twice?
One thank-you per introduction. You can edit it in Connections.
Can I give a low rating?
No. There are no ratings, only thank-yous. Problems go privately to your organisers.
Is my thank-you in my data?
Yes. Thank-yous and answers you wrote are in your data export, and deleting your data removes them. See Your data.
Something unclear or missing? Tell us