Messages you can send
For members. Send HELP or /menu on WhatsApp for a menu of your options, or type a command like /photo, /requests, /connections, PAUSE or STOP.
Send HELP (or MENU, /help, /menu) to your community's WhatsApp number. You get a short message with a Menu button. Tap it to see your options and tap one. It works the same as typing the command.
The menu
The menu shows only what applies to you right now, up to 10 options:
| Option | When you see it | Same as typing |
|---|---|---|
| Update my profile | Always | /profile |
| Add a profile photo or Change my photo | Always | /photo |
| Answer missing questions or Review my answers | If your community asks profile questions in the chat | /questions |
| Ask for an introduction | Always. Explains how to ask | |
| My requests | If you have a request that's still open | /requests |
| My connections | If you've been introduced to someone | /connections |
| Pause offers or Resume offers | If introduction offers are on (or paused) | /pause, /resume |
| My data | Always | /mydata |
| Delete my data | Always | /delete my data |
| Stop all messages | Until you've sent STOP | /stop |
Commands you can type
Send one of these on its own. Capital letters and the slash don't matter: PHOTO, photo and /photo all work.
| Send | What it does |
|---|---|
| HELP, MENU | Opens the menu |
| /commands | Sends this list as a message |
| PROFILE | Sends a new link to edit your profile. As a guest, the link to join: saving the profile makes you a member |
| /photo | Add or change your profile photo: send a picture next. See Your profile |
| /photo remove | Removes your profile photo |
| /questions | Answers your community's profile questions in the chat (missing ones first) |
| ANSWERS | Goes through all your answers, one at a time, so you can change them |
| SKIP | Leaves an optional profile question blank while you're answering them |
| /requests | Your open requests, with a button to cancel. See My requests and connections |
| /connections | People you were introduced to, with their contact again |
| PAUSE | Stops introduction requests and withdraws any you haven't answered |
| RESUME | Starts requests again, if they're turned on in your profile |
| STOP (or UNSUBSCRIBE) | Turns off requests and other messages from the community |
| MY DATA (or /mydata) | Asks the organisers for a copy of your data |
| DELETE MY DATA | Asks the organisers to delete your data (you confirm first) |
To ask for an introduction, just describe what you need. See Asking for an introduction.
What you'll get back
PROFILE: "Here's your profile link: [link] It works for 60 minutes, once."
PAUSE: "Offers are paused. Any offer waiting for you has been withdrawn. Reply RESUME when you want them again."
RESUME: "Offers are back on. We'll only send ones that match your profile." If you never turned requests on, you get a profile link to do that instead.
STOP: "Done. You won't get offers or other messages from us. If you message us later, we'll still answer. To get offers again, turn them on in your profile."
Good to know
- Send the command on its own. "Please stop" is read as a normal message, not as STOP.
- PAUSE is for a break. STOP is for longer. After STOP, RESUME isn't enough: turn requests on again in your profile. See Your profile.
- Milvao reads text, and pictures right after /photo. A document gets: "Sorry, I can only read text messages. Please type your message instead." A picture sent without /photo first gets a reminder to send /photo.
- An old button or menu may reply "That button isn't active any more." Send HELP for a fresh menu.
- Introductions already made can't be undone by PAUSE or STOP.
- For MY DATA and DELETE MY DATA, see Your data.
Frequently asked questions
Why don't I see every option in the menu?
The menu shows only what you can use right now. For example, My requests appears only while you have an open request, and Resume offers replaces Pause offers after you pause. /commands always lists everything.
Does the menu work if I haven't messaged in a while?
Yes. The menu is a reply to your message, so it arrives right away whenever you send HELP.
Something unclear or missing? Tell us