Your data
For members. Send MY DATA for a copy of the data your community holds about you, or DELETE MY DATA to ask for it to be deleted.
Send one of these to your community's WhatsApp number, on its own.
| Send | What happens |
|---|---|
| MY DATA | The organisers send you a copy of your data within 30 days |
| DELETE MY DATA | You're asked to confirm. Tap Yes, delete my data and the organisers delete it within 30 days |
A copy of your data
You get your profile (including your headline, whether you have a photo and its review status, and your directory and public profile settings), your answers, the choices you made about offers and messages, your groups, your requests and the offers you received.
Where your community uses them, it also holds:
- Partner offers you received from partner communities, with the short summary you were shown
- Events you signed up for, with what you said you were looking for and could offer
- The join request you sent from the community's website
- The details the organisers imported about you from a member list, before you joined
- Your paid membership, with each payment, invoice number and refund
- Your kudos count and the thank-yous you received and wrote
- The members you blocked (dates only, never who)
- Your member portal sign-ins (dates only)
- Your messages, newest first, with the total count
Other members' names and numbers are never included, and neither are sign-in codes, links or payment references. The organisers send it to you, for example by email.
Deleting your data
After you tap Yes, delete my data:
- Offers to you stop straight away.
- The organisers delete your profile, your answers, and the text of your messages.
- Anonymous counts stay, for the community's reports.
Introductions already made, and contacts already shared, can't be taken back. If you change your mind before confirming, tap No, keep it.
If you join again later with an invite link, you start with a new, empty profile.
The first message you get when you join links to the privacy notice that explains how your data is used. See also Messages you can send.
Something unclear or missing? Tell us