Asking for an introduction

Write what you need to your community's number, like you would to a friend. For example: "Looking for a 1,500 sq ft office to rent in Mohali. Any contacts?" In India you can also write in Hinglish.

What happens next#

1. You get a brief back within a few seconds: a one-line summary, the service, the city and any details such as size or budget.
2. Check it and tap a button:
   • Confirm if it's right.
   • Edit to send a corrected request in one message.
   • Cancel to drop it.
3. Choose about your number. We ask: "If someone agrees to help, can we share your WhatsApp number with them for this request only?" Tap Share my number or Don't share.
4. Wait for a reply. We message you when someone agrees to help. Your number goes only to that person, and you get theirs.

Good to know#

• One question at most. If we can't tell the city or the kind of help, we ask once, for example "Which city do you need this in?" Just reply with the answer.
• Still unclear? A person from your community team looks at your request and replies here.
• Don't share means no introduction. An introduction works by sharing both numbers privately, after the other member agrees. If you tap Don't share, you can still choose Share my number or Cancel request.
• One request at a time. While we're waiting for you to confirm, edit or answer, your next message is treated as the answer. Tap Cancel first if you want to start over.
• Old buttons stop working. After you edit a request, the buttons on the older brief reply "That button isn't active any more". Use the newest message.
• If the organisers change your brief after you confirmed, you get the new version with Confirm and Cancel. Nothing more happens until you confirm it.
• You need a finished profile first. If yours isn't finished, we send you the link. See Your profile.

Cancel a request after confirming#

Send /requests (or tap My requests in the HELP menu). Tap the request, then Cancel request. Nobody else is asked, and an offer still waiting for an answer is withdrawn. If a member already had the offer, they're told it's closed and nothing was shared. Tap Keep it to leave it open.

Once someone has agreed to help, the request can't be cancelled: you're getting their contact. See My requests and connections.

Your privacy#

• Other members see the short summary, not your exact words or your number.
• Before your words go to the AI that writes the brief, phone numbers, emails and links are removed.
• You can send up to 10 new requests a day.

Frequently asked questions#

Can I write in Hindi or Punjabi?#

Hinglish (Hindi or Punjabi typed in English letters) works. Briefs come back in English.

I tapped Confirm by mistake. What now?#

Before you answer the number question, tap Cancel on the brief. After that, send /requests, tap the request and tap Cancel request.

Do I need to pay or install anything?#

No. You use WhatsApp as usual.