# Asking for an introduction

> For members. Describe what you need in a message, check the short brief we send back, confirm it, and choose whether your number can be shared.

Source: https://milvao.com/help/members/asking-for-an-introduction · Updated 2026-11-06

## Key takeaways

- Send what you need as a normal message to your community's number, in English or Hinglish.
- You get a short brief back with Confirm, Edit and Cancel buttons. Nothing goes to anyone until you confirm.
- After you confirm, you choose whether your number can be shared with someone who agrees to help, for this request only.
- If your message isn't clear, you get one question. If it's still unclear, a person from your community team takes over.
- Send /requests to see your open requests and cancel one, even after you confirmed it.

Write what you need to your community's number, like you would to a friend. For example: "Looking for a 1,500 sq ft office to rent in Mohali. Any contacts?" In India you can also write in Hinglish.

## What happens next

1. **You get a brief back** within a few seconds: a one-line summary, the service, the city and any details such as size or budget.
2. **Check it and tap a button:**
   - **Confirm** if it's right.
   - **Edit** to send a corrected request in one message.
   - **Cancel** to drop it.
3. **Choose about your number.** We ask: "If someone agrees to help, can we share your WhatsApp number with them for this request only?" Tap **Share my number** or **Don't share**.
4. **Wait for a reply.** We message you when someone agrees to help. Your number goes only to that person, and you get theirs.

## Good to know

- **One question at most.** If we can't tell the city or the kind of help, we ask once, for example "Which city do you need this in?" Just reply with the answer.
- **Still unclear?** A person from your community team looks at your request and replies here.
- **Don't share means no introduction.** An introduction works by sharing both numbers privately, after the other member agrees. If you tap **Don't share**, you can still choose **Share my number** or **Cancel request**.
- **One request at a time.** While we're waiting for you to confirm, edit or answer, your next message is treated as the answer. Tap **Cancel** first if you want to start over.
- **Old buttons stop working.** After you edit a request, the buttons on the older brief reply "That button isn't active any more". Use the newest message.
- **If the organisers change your brief** after you confirmed, you get the new version with **Confirm** and **Cancel**. Nothing more happens until you confirm it.
- You need a finished profile first. If yours isn't finished, we send you the link. See [Your profile](/help/members/your-profile).


## Cancel a request after confirming

Send **/requests** (or tap **My requests** in the **HELP** menu). Tap the request, then **Cancel request**. Nobody else is asked, and an offer still waiting for an answer is withdrawn. If a member already had the offer, they're told it's closed and nothing was shared. Tap **Keep it** to leave it open.

Once someone has agreed to help, the request can't be cancelled: you're getting their contact. See [My requests and connections](/help/members/my-requests-and-connections).

## Your privacy

- Other members see the short summary, not your exact words or your number.
- Before your words go to the AI that writes the brief, phone numbers, emails and links are removed.
- You can send up to 10 new requests a day.

## Frequently asked questions

### Can I write in Hindi or Punjabi?
Hinglish (Hindi or Punjabi typed in English letters) works. Briefs come back in English.

### I tapped Confirm by mistake. What now?
Before you answer the number question, tap **Cancel** on the brief. After that, send **/requests**, tap the request and tap **Cancel request**.

### Do I need to pay or install anything?
No. You use WhatsApp as usual.