Verifying and removing members
Confirm that someone who joined by link really belongs to a group, or remove them. Removed members can't rejoin that group with a link on their own.
Join links can be forwarded, so a join only tells you which link someone used, not that they really belong to the group. Verifying records that your team confirmed it. Removing takes someone out of a group they shouldn't be in and stops them rejoining it with a link. Owners and operators can both verify and remove.
Membership states
Each member has a separate state for every group they joined:
| State | What it means | Can change to |
|---|---|---|
| Joined by link | Joined using that group's link. Not confirmed by your team | Verified, Removed |
| Verified | Someone on your team confirmed they belong. Shows who verified and when | Removed |
| Removed | Your team removed them from this group. Shows the date | Verified, by your team only |
Verify a member
- Open Members and click the member.
- Under Groups, find the group.
- Click Verify.
The badge changes to Verified, with your name and the date. Verifying is a single click because it's easy to undo by removing.
Tip
To verify many members of one group, open Groups and links, click the group's member count, and work down the filtered list.
Remove a member from a group
- Open Members and click the member.
- Under Groups, find the group and click Remove.
- Confirm with Remove from group.
The badge changes to Removed. From then on:
- If they send that group's JOIN code again, Milvao doesn't add them back. They get the reply: "An organiser removed you from "[group]", so this link can't add you back. Ask an organiser of the group to re-add you."
- They no longer count when you filter Members by that group, in the group's member count on Groups and links, or in Members by group on Overview.
- Their profile, their other groups and their choices about introduction requests stay as they are.
Removing someone from a group in Milvao doesn't remove them from the WhatsApp group. Do that in WhatsApp if you need to.
Add a removed member back
- Open the member and find the group under Groups.
- Click Verify.
- Confirm with Verify again.
They're now Verified in that group. Joining again with the group's link never does this on its own.
Good to know
- Every verify and remove is recorded in Milvao's audit log with who made the change and when.
- If someone else on your team changed the same membership a moment before you, Milvao shows "This membership changed since you loaded the page. Refresh and try again." instead of overwriting their change. Refresh the page and check the new state.
- A member who is removed from every group still has a profile. To remove their personal data completely, see Your data and how long we keep it.
Frequently asked questions
Do I have to verify everyone?
No. Verifying is optional. It helps your team see at a glance who you know belongs, which matters most when a link may have been shared outside the group.
Does verifying change what the member sees?
No. Members aren't told when they're verified or removed. A removed member only finds out if they send that group's JOIN code again.
Can a removed member still ask for introductions?
Removing affects only that group. Their profile stays active, so they can still use Milvao. To stop someone using Milvao entirely, contact Milvao.
Something unclear or missing? Tell us