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Milvao
Glossary

Member matching

Pairing members who should talk, by hand or with software that compares profiles, location and availability, while respecting how often each wants to be asked.

Updated 2 min read
Summarise
How it works

Definition: Member matching is pairing members of a community who should talk, for example someone who needs a service with a member who offers it, or a newcomer with a mentor. Organisers can match by hand from what they know, or use software that compares profiles, location and availability. Good matching also respects each member's choice about whether, and how often, they are asked.

Key takeaways

  • Manual matching depends on what one organiser remembers.
  • Software matching needs good profiles to work from.
  • Spreading requests fairly stops the same members being asked every time.

Manual and automatic member matching

ManualAutomatic
Based onThe organiser's memory and notesMember profiles and rules
Scales withThe organiser's timeThe quality of profiles
Explains its choiceIf the organiser writes it downIf the software shows its reasons

What member matching usually looks at

  • Fit: does the member offer what is needed?
  • Place: are they in, or do they serve, the right city?
  • Willingness: have they said they want to be asked?
  • Responsiveness and history: do they reply, and have past introductions gone well?
  • Fairness: when were they last asked?

Fairness and consent in matching

Without limits, the most visible members get every request and burn out, while newer members never get a chance. Good matching caps how often one person is asked and doesn't penalise newcomers for having no history. It also asks before sharing anything: a match is a suggestion until both people agree.

Member matching in Milvao

Milvao ranks members who can be asked by service fit (25%), city fit (25%), fairness (15%), accepting requests (12%), replying quickly (8%), introductions completed (8%) and Did you connect? answers (7%), plus a small bonus for matching profile answers, with reasons shown for every suggestion. By default it asks the best fit, one member at a time, up to three per request. Owners can choose to approve each match instead. See automatic matching and matching modes.

FAQ

Questions about member matching

Software that suggests which members of a community should be connected, using their profiles and rules set by the organisers.

In a new or sensitive community, approving each match helps the team learn. Once profiles are good, automatic matching saves time. Milvao offers both, chosen by the owner.

Cap how many requests one member gets in a period and give weight to who was asked least recently. Milvao sends each member at most two offers in any seven days.
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