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Definition: A double opt-in introduction is an introduction made only after both people have separately agreed to it. The connector first asks the person who might help, describing the need without sharing contact details, then confirms with the person who asked. Names and numbers are exchanged only when both say yes, so either person can decline without awkwardness.

Key takeaways

  • Each person agrees privately before any details are shared.
  • A decline stays private: the requester never learns who said no.
  • It is the opposite of introducing two people first and asking afterwards.

How a double opt-in introduction works

  1. 1Someone asks a connector for help, or the connector spots a useful match.
  2. 2The connector describes the need to the person who might help and asks whether they are open to an introduction.
  3. 3The connector checks that the person who asked still wants it and is happy for their details to be shared.
  4. 4Only when both agree does the connector share names and contact details with each of them.

Double opt-in versus a direct introduction

Direct introductionDouble opt-in introduction
When details are sharedStraight away, often to both people at onceOnly after both have agreed
Saying noHas to be done in front of the connector, or by ignoring the messageA private "not now" to the connector
Effort for the connectorOne messageTwo short checks, then the introduction

Why networks use the double opt-in

Busy members get asked for favours constantly. A double opt-in introduction respects their time: they hear what the need is and decide before anyone has their number. It also protects the person asking, whose request isn't broadcast to people who may not want to help. Both arrive at the conversation having chosen it, which makes for a better first call.

Double opt-in introductions in Milvao

Milvao runs this pattern on a community's WhatsApp number. A member confirms a short brief of their request, then separately chooses whether their number may be shared for it. The matched member sees the brief without the requester's name or number and taps Accept or Decline. Contacts go out only after both yeses, and both are checked again just before sending. See who sees what.

FAQ

Questions about double opt-in introduction

It means both people agree to be introduced before the connector shares anyone's details. Each says yes separately and privately.

It adds two short messages before the introduction. In return, nobody's number reaches someone who didn't want it, and declines don't cost anyone face.

Ask the person who might help first, describe the need without sharing contact details, and make no an easy answer. The [double opt-in introduction email templates](/templates/double-opt-in-introduction-email) have the wording.
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