Key takeaways
- Requests go to your community's business number, one to one. Milvao never reads or posts in the group.
- The member confirms a short brief before anyone else sees anything.
- Members who are asked see the brief, never the asker's name, number or exact words.
- Text only, up to 10 new requests a day per member, and a finished profile is needed first.
Why members hold back from asking in the group
Asking a large group for help means asking in front of everyone. Some needs feel awkward to post: a lawyer for a family matter, a new job, a loan, a supplier who replaces the current one. Others get buried under the day's messages, or collect a few polite replies from people who can't really help. And every post asks the whole group to read something meant for one or two people.
A private request removes the audience. The member writes once, to one number, and the community's helpers hear about it only when it matches what they offer.
How private requests in WhatsApp groups work
- 1The member joins once by tapping the group's join link and finishes a short profile.
- 2They write what they need to the community's number, in their own words, for example a 1,500 sq ft office to rent in Mohali.
- 3Within seconds they get a brief back, with a one-line summary, the service, the city and any details, plus Confirm, Edit and Cancel buttons.
- 4They choose whether their number may be shared, for this request only, if someone agrees to help.
- 5Milvao asks one member who offers that service in that city. That member sees the brief and can accept or decline.
- 6If they accept, each person privately receives the other's name and number. The member who asked is told when someone has agreed.
Who sees a private request
| Person asking | Member asked | Your team | The WhatsApp group | |
|---|---|---|---|---|
| The brief | Yes | When asked | Yes | No |
| The original message | Yes, it's theirs | No | Yes | No |
| The asker's number | Yes, it's theirs | After accepting | Masked | No |
| That a request was made at all | Yes | Only if asked | Yes | No |
Limits on requests
- Text only. A photo or voice note gets a polite reply asking the member to type instead.
- Up to 10 new requests per member a day.
- One request at a time while it's being confirmed: the next message is read as the answer, so a member taps Cancel first to start over.
- Two messages sent close together, while the first is still being read, are treated as one request.
- Only members with a finished profile can ask. Others are sent their profile link.
- A member can cancel an open request by sending /requests, even after confirming it, until someone has agreed to help.
What the group keeps doing
Nothing changes in the group itself. Milvao doesn't join it, read it, post in it or moderate it, so announcements, events and conversation carry on as before. The only thing members see there is the join link your organisers pin. See WhatsApp community or group for how the two fit together.
Sources
- Milvao Help Center: Asking for an introduction (checked 5 November 2026)
- Milvao Help Center: Who sees what (checked 5 November 2026)
Facts about WhatsApp and other services come from the pages listed, on the dates shown, and can change.