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Milvao
Comparison

Milvao vs Interakt

Interakt runs campaigns, inboxes and a sales CRM for businesses. Milvao introduces community members to each other. Both can run on separate numbers.

How it works

Quick answer: Interakt is a WhatsApp customer engagement platform from Jio Haptik: campaigns, a shared inbox, chatbots, catalogs, payments and a sales CRM for businesses selling to customers. Milvao handles a different job: members of a community ask privately for help and Milvao introduces them to a member who agrees. If you need campaigns and introductions, the two can run on separate numbers.

Key takeaways

  • Interakt is for a business reaching its customers: campaigns, inbox, chatbots, commerce. Milvao is for members of one community reaching each other.
  • Interakt's WhatsApp Starter plan has no subscription fee; you pay per message. Milvao has a monthly price, and Meta bills message charges separately.
  • Interakt describes no member directory or introductions.
  • Both are on the WhatsApp Business Platform, and each needs its own number.

What each does

Milvao

Milvao takes a member's request for help, writes it up as a short brief they confirm, and offers it to a member who fits. If that member declines or stays quiet for 48 hours, it moves to the next, up to 3. Contact details go to both people only after the helper accepts. Operators can switch to approving each match themselves.

Interakt

  • Interakt's headline is "Customer Engagement Simplified with WhatsApp Business Platform", with an omnichannel inbox, campaigns, a no-code chatbot builder, AI agents and a sales CRM. source
  • Interakt is a product of Jio Haptik Technologies Limited. source

Side by side

ComparedMilvaoInterakt
Main jobPrivate requests and introductions between community membersCustomer engagement for marketing, sales and support, on WhatsApp, Instagram and RCS source
CampaignsNone. Milvao sends no broadcastsBulk WhatsApp campaigns are included from the Starter plan source
InboxNo shared inbox; operators handle only the requests Milvao hands overA shared team inbox is included from the Starter plan source
ChatbotsNone. Milvao's own flow handles joining, profiles, requests and offersLinear chatbot flows on Growth; branching flows with API calls on Advanced source
CommerceNoneCatalogs and native payments on the Growth plan source
Member directory and introductionsOperator directory, ranked matching and contact shared after two yesesNo member directory or introductions between contacts is described on the home page source
Who it's forBusiness networks, founder communities, accelerators and associations on WhatsApp groupsIndustries listed include B2B sales, travel, restaurants, salons, edtech, real estate, agencies and banking source
Price to start₹4,999 pilot, then ₹2,999 a month on StarterWhatsApp Starter shows no subscription fee; Growth is ₹2,799 a month plus taxes source
Message dataMilvao's own data is hosted in Singapore; messages travel through Meta's Cloud APIWhatsApp messaging data resides on Meta's Cloud API, and data localisation is not offered for it source

Pricing

Pilot: ₹4,999 for 30 days, one payment that doesn't renew, set up with you. Starter: ₹2,999 a month for one community, one business number, up to 300 onboarded members and 2 operator seats. Growth: ₹6,999 a month for up to 1,000 onboarded members and 5 operator seats. Yearly billing gives two months free on both. Larger networks: priced with you. INR prices include GST. Meta bills its WhatsApp message charges to your own WhatsApp Business Account, separately. Members never pay. Details on the pricing page.

  • Interakt: WhatsApp Starter shows no subscription fee and 1,000 free service messages; Growth is ₹2,799 and Advanced ₹3,799 a month plus taxes; Enterprise is on request. source
  • Interakt: India message rates on Starter: marketing ₹0.970, utility ₹0.160, authentication ₹0.129. Only Enterprise is marked as having no markup charges. source

Different numbers, different jobs

A community that already uses Interakt to promote events or sell memberships can keep it. Milvao would run on a second business number that members save for one purpose: asking for introductions. Interakt messages would come from your marketing number, Milvao's from your community number, and the two never mix.

If your members mainly need to find each other, the commerce and campaign tools aren't the part that helps. If you mainly need to reach customers, Milvao isn't.

Where Milvao is weaker

  • Milvao can't run campaigns, catalogs, payments or a sales CRM.
  • Milvao has a monthly price even for small communities, where Interakt's WhatsApp Starter has no subscription fee.
  • Milvao has no chatbot builder, no inbox for customer conversations and no integrations.
  • Bot replies are in English only; Starter covers up to 300 onboarded members.
  • Milvao is an early-stage product focused on India.

Which to choose

  • Choose Interakt

    You sell to customers on WhatsApp and need campaigns, an inbox, chatbots, a catalog or a CRM.

  • Choose Milvao

    You run a members-only community and want members introduced privately, with both people's agreement.

  • Choose both

    Your community also markets itself or sells on WhatsApp, and you can keep a separate number for each.

Sources

This comparison is based on information Interakt publishes, read on the dates shown. It is not a scored hands-on benchmark. Interakt is a trademark of its owner. Milvao makes a competing product. Corrections are welcome through our contact page.

FAQ

Milvao and Interakt: questions

Its home page doesn't describe one. Contacts in Interakt are customers a business messages. Milvao's members have profiles with skills and cities, used for matching.

Its WhatsApp Starter plan shows no subscription fee, with per-message charges and 1,000 free service messages. Paid plans start at ₹2,799 a month plus taxes.

No. Milvao doesn't broadcast. It messages members only about their own profile, requests and offers.
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