# Pay for Milvao in rupees or US dollars

> Milvao uses Stripe and Razorpay billing so community owners can pay in their own currency. In India the owner pays in rupees through Razorpay, by UPI, card or net banking, with GST included in the price. Outside India the owner pays in US dollars by card on Stripe's checkout page. Only the owner can buy, change or cancel the plan, and members never pay anything.

Source: https://milvao.com/integrations/stripe-and-razorpay · Updated 2026-11-05

## Key takeaways

- Rupees through Razorpay: UPI, cards or net banking, GST included.
- US dollars through Stripe: card payments, with tax added at checkout where it applies.
- Card and UPI details stay with the payment provider, not with Milvao.
- A failed renewal gives you 7 days, with reminders, before the plan is cancelled.

## Stripe and Razorpay billing side by side

|  | Razorpay (rupees) | Stripe (US dollars) |
| --- | --- | --- |
| Who it's for | Communities in India | Communities outside India |
| How you pay | UPI, card or net banking, in a window on the same page | Card, on Stripe's checkout page |
| Tax | GST included in the price | Excluded, added at checkout where it applies |
| Receipts | Emailed by Razorpay for each payment | Receipt and invoice emailed by Stripe, also listed with View and PDF links |
| Changing how you pay | Update card or UPI | Manage billing, which also holds billing details and tax ID |
| Changing plan | Takes effect at the end of the paid period | Upgrades start at once with the difference charged; other changes wait for the period end |
| Cancelling | Can't be undone; choose a plan again later | Resume is possible until the plan ends |

If both currencies are offered to you, a switch above the plans lets you choose. A running monthly plan stays in the currency it started in.

## Buying a plan, step by step

1. The owner opens Plan and billing in the dashboard menu.
2. They press Buy Pilot or Choose Starter on the plan they want.
3. They check the summary of price, today's payment and renewal, and add a promotion code if they have one.
4. They press Continue to secure checkout and pay in the Razorpay window or on Stripe's page.
5. The page shows the new plan once the payment goes through, and the receipt arrives by email.

## What each plan costs

| Plan | Price in rupees | Renews |
| --- | --- | --- |
| Pilot | ₹4,999 for 30 days, paid once | No |
| Starter | ₹2,999 a month | Monthly until cancelled |
| Growth | ₹6,999 a month | Monthly until cancelled |

Dollar prices appear only once the Milvao team has set them, so none are quoted here. Meta's charges for WhatsApp messages are billed by Meta to your own WhatsApp Business Account, separately. Full plan details are on [pricing](https://milvao.com/pricing).

## If a renewal payment fails

1. The owner gets an email, and Plan and billing shows a red note with a button to update how you pay.
2. The plan keeps working for 7 days while the provider tries again.
3. Reminders go out on day 3 and on the day before the 7 days end.
4. If payment still hasn't gone through, the plan is cancelled. Members, groups and introductions stay in Milvao, and a plan can be chosen again at any time.

## What Milvao keeps from payments

Milvao stores the billing contact, invoices and payment status it needs to run your plan. Card numbers, UPI handles and bank details are entered with Stripe or Razorpay and stay with them. Both are listed on Milvao's [sub-processors](https://milvao.com/subprocessors) page with where they process data, and the [refund policy](https://milvao.com/refund-policy) explains how refunds work.

## Frequently asked questions

### Can we get a GST invoice with our company details?

Yes. Stripe customers add company details in Manage billing. Razorpay customers can write to hello@milvao.com for an invoice with their details.

### Can an operator pay for the community?

No. Only the owner can buy, change or cancel the plan. Operators can open Plan and billing to see it.

### Do members pay anything?

No. Members use Milvao for free on WhatsApp. The community's owner pays for the plan.

### Can we switch from rupees to dollars later?

A running monthly plan stays in the currency it started in. The choice applies when a plan is bought.

## Sources

- [Razorpay Docs: About Subscriptions](https://razorpay.com/docs/payments/subscriptions/) (checked 2026-11-05)
- [Stripe Docs: Customer portal](https://docs.stripe.com/customer-management) (checked 2026-11-05)
- [Milvao Help Center: Plan and billing](https://milvao.com/help/team-and-settings/plan-and-billing) (checked 2026-11-05)

## Related pages

- [Pricing](https://milvao.com/pricing)
- [Refund policy](https://milvao.com/refund-policy)
- [Sub-processors](https://milvao.com/subprocessors)
- [Plan and billing (Help Center)](https://milvao.com/help/team-and-settings/plan-and-billing)