# Your profile

> For members. What's on your Milvao profile, including your community's own questions, who can see it, how to edit it, and how to choose introduction requests.

Source: https://milvao.com/help/members/your-profile · Updated 2026-11-06

## Key takeaways

- Your profile has your name, city, what you can help with, the cities you also serve, a short line about you and any questions your community added.
- Introduction requests are off until you turn them on.
- Send PROFILE on WhatsApp any time for a new link to edit it, or ANSWERS to go through your community's questions in the chat.
- The page works for up to an hour, then you need a new link.
- Send /photo on WhatsApp, then a picture, to add a profile photo. The organisers check it first.

Your profile tells your community's organisers, and Milvao's matching, what you can help with. Edit it any time from WhatsApp.

## Open your profile

1. Send **PROFILE** to your community's WhatsApp number.
2. You get: "Here's your profile link: [link] It works for 60 minutes, once."
3. Open the link and tap **Continue to your profile**.

## What's on it

| Field | Required | Notes |
|---|---|---|
| **Your name** | Yes | As people in the group know you. 2 to 60 characters |
| **Your city** | Yes | Choose from your community's list |
| **What you can help with** | Yes, at least one | Pick up to 10 from your community's list |
| **Cities you also serve** | No | Other cities where you can help |
| **A short line about you** | No | Up to 280 characters, for example "Chartered accountant, GST and startup compliance" |
| **Photo** | No | Sent in the WhatsApp chat with **/photo**. See [Your photo](#your-photo) |

Your community may also add its own questions, for example your company name, batch year or what you'd like help with. They appear under **Questions from [community]**. Each one says why it's asked. Questions marked with **\*** are required. A question marked **Shown to people you're introduced to** is shared with a member you agree to be introduced to; the others are seen only by the organisers.

Tap **Save profile**. You see **Saved. Your profile is now active.** the first time, or **Saved.** after that. When you're finished, tap **I'm done** and go back to WhatsApp.

Can't find your city or skill? The lists are set by your community. Ask an organiser to add it.

## Answering in WhatsApp instead

Right after you join, most communities ask the same questions in the chat, one at a time. To go through your answers again in the chat, send **ANSWERS**: each question shows your current answer, and **Keep** leaves it as it is. Some communities ask their questions only in the chat; then the form shows the basic fields and you change those answers with **ANSWERS**.

## Your photo

1. Send **/photo** to your community's number. You get: "Send a photo of yourself now, as a picture in this chat."
2. Send the picture (a photo, not a document). JPEG, PNG or WebP, up to 5 MB.
3. You get: "Thanks, your photo is saved. The organisers check it before it appears on your profile."

What happens to the picture:

- It's cropped to a square and made smaller.
- Location, camera and other hidden details stored in the file are removed.
- It's kept with your profile and shown only after an organiser approves it. It's never sent to the AI that reads requests.

To change it, send **/photo** again and a new picture: the old one is deleted. To remove it, send **/photo remove**. Changed your mind after **/photo**? Reply **CANCEL**.

If the picture is too large or isn't a photo, you get a message saying so. Send **/photo** to try again. A picture sent without **/photo** first isn't saved.

If the picture can't be fetched straight away (a passing problem on WhatsApp's side, for example), Milvao keeps trying for a few hours, and you get the "saved" message once it works. Only if it still can't be fetched are you asked to send **/photo** and the picture again.

## Introduction requests

**Send me introduction requests I can help with** is **off** until you turn it on.

When it's on, and someone in your community asks for something that matches your skills and cities, you may get a private WhatsApp message describing what they need. It doesn't include their number. You choose to accept or decline. Your number is shared only if you accept that specific request. See [Receiving introduction requests](/help/members/receiving-offers).

- You get at most 2 requests in any 7 days.
- Turn it off here at any time, or reply **PAUSE** or **STOP** on WhatsApp. See [Messages you can send](/help/members/commands).

If you replied **PAUSE** earlier, the page reminds you. Reply **RESUME** on WhatsApp to get requests again.

If you replied **STOP** earlier, turning this on and saving lets the community message you again, only about requests that match you.




## Time limit

For your privacy the page stops working an hour after you tap **Continue**. The time is shown at the bottom of the page. After that you see **Your session has ended**. Send **PROFILE** for a new link.

## Who sees your profile

Your community's organisers can see your profile so they can help. Your number stays hidden from them. Other members never see your profile. A member you're introduced to gets your contact only after you both say yes.

## Frequently asked questions

### Do I need to fill everything in?
Only your name, city, at least one skill and the questions marked as required. The rest is optional.

### Why does my community ask these questions?
Each question shows the reason under it ("Why we ask"). Answers help the organisers introduce you to the right people. They're never sent to the AI that reads requests.

### Can I delete my profile?
Ask one of your community's organisers. They'll arrange for your details to be removed.
