# Nudges to fill gaps

> For members. Turn on nudges and, at most once a month, hear when members asked for a service nobody in your community offers, so you can add it.

Source: https://milvao.com/help/members/gap-nudges · Updated 2026-11-06

## Key takeaways

- Nudges are off until you turn them on, in your member page or by sending /nudges on on WhatsApp.
- At most once a month you get one message naming a service, a city and how many times members asked for it. Never who asked or what they wrote.
- Tap Yes, add it to add that skill to your profile, Not me to never be asked about it again, or Stop these nudges to turn them off.
- Added by mistake? Tap Remove it on the confirmation, or change your skills with PROFILE.

Sometimes members ask for help nobody in the community offers yet. If you'd like to know when that happens, in case you can help, turn on **nudges**.

Your community decides whether to use nudges, so you may not see this option yet.

## Turn nudges on or off

- **On your member page**: open **Profile** and switch on **Tell me when members ask for something nobody offers** under **Help fill gaps**.
- **On WhatsApp**: send **/nudges on** or **/nudges off** to your community's number. **NUDGES** on its own tells you whether they're on, with a button to switch. The **HELP** menu also shows **Nudges: on** or **Nudges: off** when there's room.

## What a nudge looks like

> Hello from Tricity Founders. Members asked for Packaging suppliers in Mohali 3 times in the last 30 days, and nobody in the community could take it on yet. Do you offer it?

It names only the service, the city and a count. You get one only if you live in or serve that city, don't list that skill yet, and are open to introduction requests. At most one a month.

## Your answer

| Tap | What happens |
|---|---|
| **Yes, add it** | The skill is added to your profile and you get a confirmation with **Remove it**, in case you tapped by mistake |
| **Not me** | Nothing changes, and you won't be asked about that skill again |
| **Stop these nudges** | Nudges are turned off. Send /nudges on any time to turn them back on |

With the skill on your profile, you get a private request when a member needs it. Your number is shared only if you accept, as with every introduction.

## Frequently asked questions

### Do the organisers see my answer?
They see counts only: how many nudges went out and how many members added the skill. They can see your skills on your profile, as always.

### Does PAUSE or STOP affect nudges?
Yes. While offers are paused, or after STOP, you get no nudges.