# Verified members

> Let members add a work email, LinkedIn profile or GST number, choose which checks count, and see a small Verified mark next to the names that pass.

Source: https://milvao.com/help/community/verified-members · Updated 2026-11-06

## Key takeaways

- Members add optional checks on their profile page in the member portal: a work email, a LinkedIn profile or a GST number.
- A work email is confirmed with a code Milvao emails to it. Gmail, Outlook, Yahoo and similar personal addresses are refused, and only the domain is kept.
- LinkedIn profiles count only after someone on your team marks them checked, because Milvao can't confirm a LinkedIn account by itself.
- Owners choose which checks count in **Settings → Workspace → Verified members**. Members who pass get a small **Verified** mark next to their name.
- The mark shows only the names of the checks, never the email, link or GST number, outside your team.

The Verified mark tells your team, and other members, that someone did more than tap a join link. Members choose to add checks; nobody has to. Your team sees the details, everyone else sees only which kinds of check were done.

Milvao is turning this on community by community. If you don't see **Verified members** in **Settings → Workspace**, it isn't switched on for your community yet.

This is separate from verifying group membership, where your team confirms someone belongs to a group (see [Verifying and removing members](/help/community/verifying-members)).

## The three checks

| Check | What the member does | When it counts | What Milvao keeps |
|---|---|---|---|
| **Work email** | Types their work address and the 6-digit code Milvao emails to it | As soon as the code is confirmed | The domain (for example acme.in) and a one-way fingerprint of the address. Never the address |
| **LinkedIn** | Pastes their profile link (linkedin.com/in/...) | After someone on your team marks it checked | The link |
| **GST number** | Types their 15-character GSTIN | After your team confirms it, or at once if you turn confirmation off | The GSTIN |

A GST number must have a valid state code and a matching last character (the check digit), so most typing mistakes are caught straight away. A valid format shows the number is real in shape, not that it belongs to the member, which is why confirmation is on by default.

## Choose which checks count

Owners do this. Operators can see the choices.

1. Open **Settings → Workspace** and scroll to **Verified members**.
2. Under **Checks that count**, tick the checks you want.
3. Under **A member is Verified when**, choose **Any one counted check is done** or **Every counted check is done**.
4. Leave **Confirm GST numbers before they count** on unless you're happy with a valid format alone.
5. Click **Save verification**.

**Require Verified for partner and concierge offers**: when this is on, only Verified members can be chosen for requests from partner communities and the Milvao concierge (see [Partner inbox](/help/community/partner-inbox)). Regular introductions are never limited by it.

## Check a LinkedIn profile or confirm a GST number

1. Open **Members** and click the member.
2. In the **Verification** card, open the LinkedIn link and check that the name, photo and work match the member.
3. Click **Mark checked**. For a GST number, compare it with what the member told you and click **Confirm GST number**.

The toast has **Undo** for a few seconds. Later, use **Undo check** or **Undo confirmation** on the same card. If the member changes the link or number, it needs checking again.

Click **Remove** to take a check off a member, for example a work email at a company they left. Every check, undo and removal is recorded in your activity log with who did it.

## Where the mark shows

- **Members**: a small mark next to the name. Hover it to see the checks, with the email domain and a masked GST number. To see only Verified members, choose **Verified members only** in the **Verified** filter above the table (it works with the other filters, and **Clear filters** resets it).
- **A member's page**: next to their status, with the **Verification** card in the side column.
- **Suggested members** on a request.
- The member portal: on the member's own profile page and on directory cards.
- milvao.com: on the member's directory card and public profile, only if they already chose to be listed or have a public profile. Only the names of the checks show there.
- WhatsApp introductions: when your team introduces two members, each offer names the other person as, for example, **Asha Verma (Verified)** if your community counts them as Verified. The message that shares numbers after both people accept does the same. Members who aren't Verified are named as usual.

## Frequently asked questions

### Can I add a check for a member myself?
No. Members add checks themselves on their profile page in the member portal, so each check is something they chose. Your team checks or confirms what they added.

### What if a member uses a personal email?
Milvao refuses Gmail, Outlook, Yahoo, iCloud, Rediffmail and other personal or throwaway addresses before sending a code. The member sees a message asking for their work email.

### A member already gave their LinkedIn link in a profile answer. Do they need to type it again?
No. If one of their profile answers holds a LinkedIn profile link (linkedin.com/in/...), the LinkedIn field on their **Verification** card starts filled in with it. They check it's their own profile and tap **Save**. Nothing counts until they save it and your team marks it checked.

### Can members remove a check?
Yes. Members can remove any of their checks on their profile page at any time. It stops counting straight away.

### What happens to checks when a member's data is deleted?
They're deleted with the rest of the profile. A member's data export lists their checks, with the work email shown as its domain only.