# See who joined, what they offer and who can be asked

> Milvao's community member directory lists everyone who joined through your join links, once per person however many groups they're in. Owners and operators can search by name and filter by group, city, skill, profile status, whether someone can get introduction requests, and answers to your profile questions. Phone numbers are masked to the last four digits for everyone on your team, and members can't browse it.

Source: https://milvao.com/features/member-directory · Updated 2026-11-06

## Key takeaways

- Built from JOIN messages, so it lists people who actually joined, counted once across groups.
- Filters combine and live in the page address, so a view can be bookmarked or sent to a teammate.
- The Offers column says why a member can or can't be asked, and only the member can change it.
- Numbers show the last 4 digits only on screen. Only the owner can export full numbers, with a reason that is recorded.

## What the community member directory shows

| Column | What it shows |
| --- | --- |
| Member | Name, or No name yet, and the masked number |
| City | Where they're based, or Not set |
| Skills | What they can help with, from your list |
| Groups | Every group they joined, with a Verified or Removed badge where that applies |
| Profile | Active, Incomplete or Deleted, plus how many required answers are missing |
| Offers | Whether they can get introduction requests, and why not |
| Joined | When they first joined |

![The member directory with search and filters by group, city, skill and profile status; phone numbers are masked](https://milvao.com/screenshots/members-light.webp)

The list shows 25 members at a time, newest first. On a phone it turns into cards with the name, number, city, first skills and profile status.

## Filters that work together

- Search by part of a name. Capital letters don't matter.
- Group: one group, or all of them. Members removed from a group drop out of its view.
- City: members based in the city or serving it.
- Skill: members who offer it, including archived skills, which are labelled.
- Profile: Active and incomplete by default, or Active, Incomplete or Deleted alone.
- Offers: everyone, only those who can get offers, or only those who can't.
- Profile questions: members missing required answers, and any option of a choice or yes or no question, such as Industry: Services.

Combine them to find, say, active members in Mohali who offer commercial leasing and can get offers. Clear filters resets the view.

## Why a member can or can't be asked

| Badge | Meaning | What changes it |
| --- | --- | --- |
| Gets offers | Can be asked about matching requests | Nothing needed |
| Not opted in | Hasn't turned on introduction requests | The member turns it on in their profile |
| Opted in, profile incomplete | Wants requests but the profile isn't active | The member adds the missing city, skill or answer |
| Paused | Replied PAUSE | The member replies RESUME |
| Stopped | Replied STOP | The member turns requests on again in their profile |

Your team can't opt anyone in. That choice belongs to the member, which keeps every offer a member receives one they agreed to.

## Correcting a member's details

1. Open the member and tap Edit member.
2. Fix the name, home city, skills (up to 10), cities served, the short line about them or their profile answers.
3. Leave Tell the member on WhatsApp which details changed ticked, or untick it for a typo.
4. Tap Save changes. Profile status is worked out again with the same rule as the member's own form.

![A member's page: profile, skills and cities served, groups, profile answers and introduction history](https://milvao.com/screenshots/member-detail-light.webp)

The member's notice names the fields that changed, never the new values, and the activity log records who edited what. Their own choices, such as introduction requests, PAUSE and STOP, are shown read-only. Each person can make up to 60 edits an hour.

## What the directory doesn't do

- Adding a member by hand isn't available yet. People join by sending a JOIN code from one of your links. A spreadsheet you [import](https://milvao.com/integrations/csv-and-excel-import) only pre-registers people until they send JOIN themselves.
- Members can't browse this list. The directory members see in the [member portal](https://milvao.com/features/member-portal-and-connections) shows only people who chose to be listed, never with a phone number.
- Full phone numbers are never shown in the dashboard. The owner can download the list as a CSV file, with numbers masked unless they tick Include phone numbers and give a reason, which is recorded.

## Frequently asked questions

### Why are phone numbers masked for the owner too?

Because a number should move only when two people agree to an introduction. No screen in the dashboard shows a full number, for your team or for Milvao staff in a support view. Only the owner can export full numbers, in a CSV download, after giving a reason that is recorded in the activity log.

### Why does one person appear twice?

They joined from two different phone numbers. Milvao counts one member per number, however many groups they join.

### Can members see each other's profiles?

Not this list, which only your owner and operators see. If your community has a directory for members, signed-in members see the people who chose to be listed, without phone numbers. Contact details move only after both people agree.

### Does the directory include people who haven't joined Milvao?

No. It lists only people who sent a JOIN message from one of your links. People imported from a spreadsheet are kept apart and don't count as members until they join.

## Sources

- [Milvao Help Center: The member directory](https://milvao.com/help/community/member-directory) (checked 2026-11-05)
- [Milvao Help Center: Who sees what](https://milvao.com/help/privacy-and-security/who-sees-what) (checked 2026-11-05)

## Related pages

- [Member profile questions](https://milvao.com/features/profile-questions)
- [WhatsApp group join link tracking](https://milvao.com/features/join-links)
- [The member directory (Help Center)](https://milvao.com/help/community/member-directory)
- [Member portal and connections](https://milvao.com/features/member-portal-and-connections)