# Milvao vs Wati > Wati is a customer messaging platform on the WhatsApp Business API: team inbox, broadcasts, chatbots and AI agents for marketing, sales and support teams, from ₹2,699 a month billed quarterly. Milvao does not broadcast or run an inbox. It handles private requests and consented introductions between community members. A community that sends announcements and makes introductions could use both, each on its own number. Source: https://milvao.com/compare/milvao-vs-wati · Facts checked 2026-11-05 ## Key takeaways - Wati and Milvao both use the WhatsApp Business Platform, but for different jobs: Wati for a business talking to customers, Milvao for members meeting each other. - Wati sends broadcasts and runs a team inbox and chatbots. Milvao does none of these. - Wati describes no member directory or introductions. That is all Milvao does. - A Business Platform number works with one platform at a time, so using both means two numbers. ## What each does Milvao: Milvao is built for one conversation: a community member who needs help. They message the community's business number, Milvao writes a brief they confirm, and offers it to a member who provides that service. The helper accepts or declines; on accept, both get each other's number. Members can pause or stop requests at any time, and nobody gets more than 2 offers in 7 days. Wati: - Wati's home page headline reads "Automate your Conversations" with "Answer every WhatsApp message", and pairs AI agents with a team inbox where people take over. ([source](https://www.wati.io/), checked 2026-11-05) - It targets marketing, sales and support teams, with industry pages for eLearning, e-commerce, marketing agencies and healthcare. ([source](https://www.wati.io/), checked 2026-11-05) ## Side by side | | Milvao | Wati | | --- | --- | --- | | Main job | Introductions between members of a community | Customer messaging for marketing, sales and support teams (https://www.wati.io/, 2026-11-05) | | Broadcasts | None | 15k broadcasts a month on Growth, unlimited on Pro and Business at standard rates (https://www.wati.io/pricing/, 2026-11-05) | | Team inbox | No shared inbox. Operators see requests that need them and can message a member about a request | One team inbox for WhatsApp, Instagram, Messenger, TikTok, web chat and RCS (https://www.wati.io/, 2026-11-05) | | Chatbots and AI | AI writes only a short brief from the request, after numbers, emails and links are removed | A no-code chatbot builder and Astra AI agents (https://www.wati.io/, 2026-11-05) | | Member directory and introductions | Profiles, an operator directory, ranked matching, contact shared after two yeses | No member directory, introductions or matching is described on the home page (https://www.wati.io/, 2026-11-05) | | WhatsApp groups | Never joins or posts in groups; join links bring members to a private chat | WhatsApp Groups need the Business plan and an Official Business Account, with up to 7 external participants per group (https://support.wati.io/en/articles/15957723-how-to-create-and-manage-whatsapp-groups, 2026-11-05) | | Integrations | None beyond the WhatsApp Business Platform | 100+ integrations, including Salesforce, HubSpot, Shopify and Zapier (https://www.wati.io/, 2026-11-05) | | Price to start | ₹2,999 a month on Starter, after a ₹4,999 pilot | Growth at ₹2,699 a month billed quarterly, with 3 users (https://www.wati.io/pricing/, 2026-11-05) | | Message charges | Meta bills its charges to your WhatsApp Business Account directly | Each plan notes that additional charges apply for template messages (https://www.wati.io/pricing/, 2026-11-05) | ## Pricing Milvao: Pilot: ₹4,999 for 30 days, one payment that doesn't renew, set up with you. Starter: ₹2,999 a month for one community, one business number, up to 300 onboarded members and 2 operator seats. Growth: ₹6,999 a month for up to 1,000 onboarded members and 5 operator seats. Yearly billing gives two months free on both. Larger networks: priced with you. INR prices include GST. Meta bills its WhatsApp message charges to your own WhatsApp Business Account, separately. Members never pay. Details on the [pricing page](https://milvao.com/pricing). - Wati: Growth ₹2,699, Pro ₹5,799 and Business ₹16,799 a month, billed quarterly. ([source](https://www.wati.io/pricing/), checked 2026-11-05) - Wati: A 7-day free trial with no setup fee. ([source](https://www.wati.io/pricing/), checked 2026-11-05) - Wati: Additional charges apply for template messages, and an extra WhatsApp number costs ₹2,499 a month. ([source](https://www.wati.io/pricing/), checked 2026-11-05) ## Using Wati and Milvao side by side A business network might use Wati to send event reminders and answer questions from prospective members, and Milvao for introductions between existing members. A WhatsApp Business Platform number works with one platform at a time, so each tool needs its own number. Members would save two business contacts: one for updates, one for asking for introductions. Milvao doesn't connect to Wati and doesn't share data with it. ## Where Milvao is weaker - Milvao can't send broadcasts, announcements or campaigns. - Milvao has no shared inbox for customer conversations, no chatbot builder and no integrations. - Milvao only serves members of a community. It is not a sales or support tool. - Bot replies are in English only. Starter covers up to 300 onboarded members. - Milvao is an early-stage product focused on India; staff help connect your number during the pilot. ## Which to choose - Wati: You need broadcasts, a team inbox, chatbots or AI agents for customers, or integrations with your CRM or store. - Milvao: Your members need to find and meet each other privately, with consent on both sides. - both: You send regular updates and also want introductions handled, and can run two business numbers. ## Frequently asked questions ### Is Milvao a Wati alternative? Only if what you need is member introductions. Wati is built for broadcasts, an inbox and chatbots, which Milvao doesn't have. For most communities they cover different jobs. ### Can Wati and Milvao share one WhatsApp number? No. A WhatsApp Business Platform number works with one platform at a time, so each tool needs its own number. ### Does Wati support WhatsApp groups? Wati's help article says WhatsApp Groups are available on its Business plan with an Official Business Account, with up to 7 external participants per group. Milvao doesn't create or join groups at all. ## Related pages - [Milvao vs Interakt](https://milvao.com/compare/milvao-vs-interakt) - [Milvao vs AiSensy](https://milvao.com/compare/milvao-vs-aisensy) - [Connect your WhatsApp number](https://milvao.com/help/team-and-settings/connect-your-whatsapp-number) - [Pricing](https://milvao.com/pricing)