# Milvao vs Interakt

> Interakt is a WhatsApp customer engagement platform from Jio Haptik: campaigns, a shared inbox, chatbots, catalogs, payments and a sales CRM for businesses selling to customers. Milvao handles a different job: members of a community ask privately for help and Milvao introduces them to a member who agrees. If you need campaigns and introductions, the two can run on separate numbers.

Source: https://milvao.com/compare/milvao-vs-interakt · Facts checked 2026-11-05

## Key takeaways

- Interakt is for a business reaching its customers: campaigns, inbox, chatbots, commerce. Milvao is for members of one community reaching each other.
- Interakt's WhatsApp Starter plan has no subscription fee; you pay per message. Milvao has a monthly price, and Meta bills message charges separately.
- Interakt describes no member directory or introductions.
- Both are on the WhatsApp Business Platform, and each needs its own number.

## What each does

Milvao: Milvao takes a member's request for help, writes it up as a short brief they confirm, and offers it to a member who fits. If that member declines or stays quiet for 48 hours, it moves to the next, up to 3. Contact details go to both people only after the helper accepts. Operators can switch to approving each match themselves.

Interakt:

- Interakt's headline is "Customer Engagement Simplified with WhatsApp Business Platform", with an omnichannel inbox, campaigns, a no-code chatbot builder, AI agents and a sales CRM. ([source](https://www.interakt.shop/), checked 2026-11-05)
- Interakt is a product of Jio Haptik Technologies Limited. ([source](https://www.interakt.shop/privacy-policy/), checked 2026-11-05)

## Side by side

|  | Milvao | Interakt |
| --- | --- | --- |
| Main job | Private requests and introductions between community members | Customer engagement for marketing, sales and support, on WhatsApp, Instagram and RCS (https://www.interakt.shop/, 2026-11-05) |
| Campaigns | None. Milvao sends no broadcasts | Bulk WhatsApp campaigns are included from the Starter plan (https://www.interakt.shop/pricing/, 2026-11-05) |
| Inbox | No shared inbox; operators handle only the requests Milvao hands over | A shared team inbox is included from the Starter plan (https://www.interakt.shop/pricing/, 2026-11-05) |
| Chatbots | None. Milvao's own flow handles joining, profiles, requests and offers | Linear chatbot flows on Growth; branching flows with API calls on Advanced (https://www.interakt.shop/pricing/, 2026-11-05) |
| Commerce | None | Catalogs and native payments on the Growth plan (https://www.interakt.shop/pricing/, 2026-11-05) |
| Member directory and introductions | Operator directory, ranked matching and contact shared after two yeses | No member directory or introductions between contacts is described on the home page (https://www.interakt.shop/, 2026-11-05) |
| Who it's for | Business networks, founder communities, accelerators and associations on WhatsApp groups | Industries listed include B2B sales, travel, restaurants, salons, edtech, real estate, agencies and banking (https://www.interakt.shop/, 2026-11-05) |
| Price to start | ₹4,999 pilot, then ₹2,999 a month on Starter | WhatsApp Starter shows no subscription fee; Growth is ₹2,799 a month plus taxes (https://www.interakt.shop/pricing/, 2026-11-05) |
| Message data | Milvao's own data is hosted in Singapore; messages travel through Meta's Cloud API | WhatsApp messaging data resides on Meta's Cloud API, and data localisation is not offered for it (https://www.interakt.shop/privacy-policy/, 2026-11-05) |

## Pricing

Milvao: Pilot: ₹4,999 for 30 days, one payment that doesn't renew, set up with you. Starter: ₹2,999 a month for one community, one business number, up to 300 onboarded members and 2 operator seats. Growth: ₹6,999 a month for up to 1,000 onboarded members and 5 operator seats. Yearly billing gives two months free on both. Larger networks: priced with you. INR prices include GST. Meta bills its WhatsApp message charges to your own WhatsApp Business Account, separately. Members never pay. Details on the [pricing page](https://milvao.com/pricing).

- Interakt: WhatsApp Starter shows no subscription fee and 1,000 free service messages; Growth is ₹2,799 and Advanced ₹3,799 a month plus taxes; Enterprise is on request. ([source](https://www.interakt.shop/pricing/), checked 2026-11-05)
- Interakt: India message rates on Starter: marketing ₹0.970, utility ₹0.160, authentication ₹0.129. Only Enterprise is marked as having no markup charges. ([source](https://www.interakt.shop/pricing/), checked 2026-11-05)

## Different numbers, different jobs

A community that already uses Interakt to promote events or sell memberships can keep it. Milvao would run on a second business number that members save for one purpose: asking for introductions. Interakt messages would come from your marketing number, Milvao's from your community number, and the two never mix.

If your members mainly need to find each other, the commerce and campaign tools aren't the part that helps. If you mainly need to reach customers, Milvao isn't.

## Where Milvao is weaker

- Milvao can't run campaigns, catalogs, payments or a sales CRM.
- Milvao has a monthly price even for small communities, where Interakt's WhatsApp Starter has no subscription fee.
- Milvao has no chatbot builder, no inbox for customer conversations and no integrations.
- Bot replies are in English only; Starter covers up to 300 onboarded members.
- Milvao is an early-stage product focused on India.

## Which to choose

- Interakt: You sell to customers on WhatsApp and need campaigns, an inbox, chatbots, a catalog or a CRM.
- Milvao: You run a members-only community and want members introduced privately, with both people's agreement.
- both: Your community also markets itself or sells on WhatsApp, and you can keep a separate number for each.

## Frequently asked questions

### Does Interakt have a member directory?

Its home page doesn't describe one. Contacts in Interakt are customers a business messages. Milvao's members have profiles with skills and cities, used for matching.

### Is Interakt free?

Its WhatsApp Starter plan shows no subscription fee, with per-message charges and 1,000 free service messages. Paid plans start at ₹2,799 a month plus taxes.

### Can Milvao send announcements like Interakt?

No. Milvao doesn't broadcast. It messages members only about their own profile, requests and offers.

## Related pages

- [Milvao vs Wati](https://milvao.com/compare/milvao-vs-wati)
- [Milvao vs AiSensy](https://milvao.com/compare/milvao-vs-aisensy)
- [For business networks](https://milvao.com/for/business-networks)
- [How Milvao works](https://milvao.com/how-it-works)